If you are unsatisfied with an online purchase, you may return the product and get a voucher for the exact amount (minus the shipping cost) to use on the website, within 7 days of receiving your order. We will not entertain any requests after 7 days of purchase. The reason for dissatisfaction must be discussed with our customer support, after which the case will be independently reviewed by the Head of Support and the matter decided. If the issues presented are deemed valid then the return of the purchase and subsequent voucher will be authorized.
In addition, if the revised version of this Agreement includes a Substantial Change, we will provide you with 30 days prior notice of such Substantial Change as per the Notification Preferences provided by you. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this Agreement. For the purpose of this Agreement, the term “Substantial Change” means a change to the terms of this Agreement that materially reduces your rights or increases your responsibilities.
Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions). In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you will also be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.